E-Commerce Manager

FROGG Recruitment

About the role

Overview

Our Retail client in Sandton Johannesburg is looking for an experienced E-commerce Manager with 4-5 years’ experience. You will lead and drive the digital commerce ecosystem, delivering a frictionless customer experience across all online touchpoints. This position is accountable for scaling the retail brand through innovative web optimization, high-converting digital advertising, efficient POS administration, and meticulous inventory management.

Salary: Negotiable

Min Requirements

Relevant Diploma, or Certificate (advantageous).

4–5 years of proven experience bridging online retail, e-commerce management, digital marketing, and retail operations.

Takealot Account Management experience

Advanced, hands-on proficiency with Shopify, Meta Ads Manager and Google Analytics Creative Skilled in digital content production (Canva / Adobe Suite) alongside compelling commercial copywriting.

In-depth understanding of multi-channel inventory control, warehousing logistics, and marketplace dynamics.

Outstanding interpersonal, verbal, and written communication skills to effectively manage both external customers and internal stakeholders.

Responsibilities

Responsibilities

E-Commerce & Marketplace Management

Manage and optimize the Shopify store to ensure a mobile-responsive design, intuitive navigation, and up-to-date product listings.

Oversee technical website operations, including payment gateways, app integrations, and inventory synchronization.

Manage the Takealot marketplace account, ensuring regular stock replenishment and high seller health ratings.

POS, Inventory & Order Fulfilment

Act as the lead administrator for Retail Pro, keeping it accurately synchronized with Shopify.

Monitor stock movements to maintain optimal inventory levels across web channels and marketplaces.

Oversee end-to-end order fulfilment, including processing manual orders, returns, exchanges, and replacements.

Marketing, Creative & Supplier Relations

Set up, monitor, and optimize Meta (Facebook/Instagram) and Google Ads campaigns to drive traffic and conversions.

Create digital promotional assets (website banners, mailers, and social content) using Canva or Adobe Suite.

Analytics & Financial Reporting

Apply online

FROGG Recruitment

Job Nature

Full Time

Educational Requirements

Relevant Diploma or Certificate in similar field

Experience Requirements

4-5 years

Job Location

Sandton, Gauteng, South Africa, 2196

Salary

Salary R 40 000 - R 55000pm

Job Level

Mid-Level

Published 2026/10/11 · Reference jd-330f912be48f11dd94fc753d3dbe2ad5