Office Administrator

FROGG Recruitment

About the role

Overview

Office Administrator Epping Cape Town

A well-established and fast-paced FMCG Wholesale company based in Epping, Cape Town is seeking an experienced, high-energy Office Administrator focussed on wholesale operations and admin. Its suits someone who thrives in a bustling environment, possesses exceptional communication skills, and has a proven track record of managing demanding client relationships and tight logistics schedules.

Salary R 18500 – R 20 000 pm

Working Hours - 05:00 AM – 02:00 PM (5 days per week including Saturday - NO SUNDAYS

Day Off – One day of in the week due to Saturday work

Minimum Requirements

Grade 12 / Matric.

4–5+ years of solid office administration experience within the FMCG, Food Wholesale, Logistics, or Courier sectors.

Proven ability to handle demanding clients with professionalism and composure in a high-pressure environment.

Strong working knowledge of MS Excel (essential).

Bookkeeping/Finance Software experience an added bonus like Pastel, Xero or Sage

Reliable transport to get to Epping by 05:00 AM daily.

Responsibilities

Responsibilities

Order Processing & Invoicing

Receive and place incoming orders

Accurately capture customer orders and process invoices using Xero and MS Excel.

Prepare Quotes and pricing for clients new and old

Deal with irate and demanding clients

Act as the first point of contact for customer queries, telephonic orders, and product inquiries.

Logistics & Delivery Coordination - Organize and schedule daily delivery routes, liaise with drivers, and ensure prompt dispatch.

Dealing with Suppliers regarding ordered stock and delivery .

Follow-Ups & Tracking of orders: Proactively track orders, provide clients with delivery ETAs, and resolve any delivery or order discrepancies efficiently.

Maintain accurate digital filing systems, assist with inventory updates, and support daily administrative operations.

Apply Online

FROGG Recruitment

Job Nature

Full Time

Educational Requirements

Matric and Excel

Experience Requirements

4-5 years

Job Location

Epping, Western Cape, South Africa, 7460

Salary

R 18500 - R 20 000pm

Job Level

Mid-Level

Published 2026/10/11 · Reference jd-a491b62efe7d8674779b9070540b67cd